Terms of Service
The guidelines that shape how we work together.
Legal Information
Terms of Service for Atika Collection
Last updated: February 15, 2026
These Terms of Service ("Terms") govern your use of the website and services provided by Atika Collection ("we", "us", or "our"). By accessing our website or booking our services, you agree to these Terms.
1. Services
We provide custom tailoring, alterations, and related fashion services as described on our website or communicated directly with you. Specific details, pricing, and timelines may vary based on your individual requirements.
2. Appointments & Bookings
- Appointments can be requested via our contact page, WhatsApp, phone, or social media.
- We may request a deposit or confirmation for certain services or peak periods.
- If you need to reschedule or cancel, please notify us as early as possible so we can accommodate you and other clients.
3. Measurements, Fittings & Alterations
For the best results, we recommend attending in-person fittings when possible. While we strive for an excellent fit:
- You are responsible for providing accurate information if measurements are given remotely.
- Minor adjustments may be required and are generally included as part of our service within a reasonable timeframe.
- Significant design changes requested after work has begun may incur additional charges.
4. Pricing & Payments
- Prices are provided based on the complexity of the design, materials, and time required.
- Any deposits paid are generally non-refundable once work has commenced, unless otherwise agreed.
- Full payment is typically required upon completion and before the release of finished garments.
5. User Responsibilities
You agree to use our website and services in a lawful and respectful manner. You must not attempt to disrupt the operation of our website or misuse our contact channels (including spam or abusive messages).
6. Intellectual Property
All content on this website, including text, images, branding, and designs, is owned by or licensed to Atika Collection and is protected by applicable intellectual property laws. You may not copy, reproduce, or use our content for commercial purposes without prior written permission.
7. Limitation of Liability
While we take care to provide high-quality services, to the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim related to our services will be limited to the amount you paid for the specific service in question.
8. Third-Party Services & Links
Our website may include links to third-party platforms such as Instagram, Facebook, or WhatsApp. We are not responsible for the content, policies, or practices of these third parties. Your use of third-party services is subject to their own terms and conditions.
9. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page, and the "Last updated" date will be revised accordingly. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of Indonesia, without regard to conflict of law principles. Any disputes arising from these Terms or our services will be subject to the jurisdiction of the competent courts in Indonesia.
11. Contact Us
If you have any questions about these Terms or our services, please contact us at:
Atika Collection
Jl. Pulau Batanta Gg. IV No.5
Denpasar, Bali 80113
Indonesia
Email: hello@atika-collection.com
Phone: +62 812-380-045-88